Library & Learning Services: OTA / PTA Supplemental Learning Guide: LinkedIn Learning

LinkedIn Learning

Conestoga College provides students, staff, and faculty with access to course content on LinkedIn Learning. The following courses have been selected to aid students in the development of soft skills, a crucial skillset for health care workers.

Key Skills

Improving Your Listening Skills
Careful listening is a crucial skill for health care workers. Explore multiple listening strategies to help you manage when you're the one not being listened to, how to keep yourself from interrupting, and how to listen to what's not being said.
De-Escalating Intense Situations
Situations where clients or colleagues yell or forcefully disagree are tough, but you can consistently de-escalate the tension using the right approach. Explore strategies for defusing intense situations and practical steps you can take to prevent escalation.
The Science of Compassion
Compassion practice has been shown by research to enhance your health, psychological well-being, and sense of purpose. This practical, audio-only workshop will help you understand the benefits of compassion and how you can cultivate it in your life and work.

Learning Paths

Learning Paths are compiled playlists of related video courses on a specific topic or career track available through LinkedIn Learning.

Master In-Demand Professional Soft Skills
Develop in-demand skills that employers value most, from communication fundamentals and being a team player to advancing your critical thinking skills. This learning path includes 11 courses and takes approximately 9 hours to complete.
Develop Conflict Management and Resolution Skills
Learn how to deal effectively with conflict, settle disputes, and evaluate alternative paths to conflict resolution. This learning path includes 8 courses and takes approximately 8 hours to complete.