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Booking and Appointment Policy

  • Students are entitled to one scheduled appointment per week.
    • Appointments booked for 45 minutes are Group Appointments, Getting Started, Paraphrasing/Reading Skills, and “Flow and Logic” appointments; Flow and Logic appointments are meant to look over a draft of a paper for organization, clarity, and coherence.
    • All other appointments (Grammar, Citing & Referencing) are booked for 25 minutes.
  • Students may access drop-in as many times a week as they wish; however, students are limited to fifteen minutes per drop-in session per day.
  • Writing Consultants will not edit or proofread a paper; they will not fix errors for a student but will discuss concepts and problems so that the student can become a better writer.
  • Writing Consultants will typically choose to review a paper no more than two times to ensure that Academic Integrity is upheld.
  • Writing Consultants will not assist with quizzes, tests, or exams.
  • Writing Consultants will not write a paper for a student, in part or in whole, and will use their discretion to maintain this boundary.
  • All work must be related to your success at Conestoga.
  • We do not promise to get through everything in one session, so please plan accordingly.
  • While we provide feedback to help you improve, we will not ensure your work is perfect.

Late Policy

If you know you will be late for an appointment, please email to let us know as soon as possible. Otherwise,

  • you will be marked as a no-show if you are later than 5 minutes for a 25-minute appointment and 10 minutes for a 45-minute appointment.

Cancellation Policy

  • If you need to cancel your appointment, we require 2 hours notice so your appointment time can be opened to other students.
  • If you do not attend your appointment, you will be marked as a no-show.


To adhere to academic integrity,

  • the author of the paper must be present in the session.
  • all authors of a group paper need to be present in a session.
  • Writing Consultants may choose to end any appointment if they have reason to believe a student has brought in work that is not their own.

Code of Conduct

  • Students are expected to be active participants in the session.
  • All participants are expected to respect each other, the space, and the service’s policy, as well as Conestoga College’s Student Code of Conduct.
  • Writing Consultants may end any appointment if a student is perceived as being rude, disruptive, disrespectful, or abusive.

Please be advised that failure to adhere to our policies can result in a refusal of service.

Comments or Concerns

Comments or Concerns

If you have any comments, suggestions, or concerns, please contact the Manager of Writing Services, James Yochem.