Skip to main content

Testing Video

Please note: your professor may have video disabled for meetings.

You can test your video before or during a meeting to ensure it is working correctly. Follow these steps to test your video.

  1. Join your meeting.
  2. Click the ^ icon next to the Video button. Then click Video Settings.
  3. You should see your face in the preview screen. From here, you can select the camera from the drop-down menu, and change settings

Troubleshooting Video

Troubleshooting tips for Windows

  •     Make sure that all other programs that utilize the camera are not using the camera or are closed.
  •     Restart your computer.
  •     Uninstall the Zoom client and reinstall the latest version from our Download Center.
  •     Visit your device's support and downloads page to update the camera driver:  

Please note: Windows 10 has a privacy feature that may block Zoom from using the camera

Troubleshooting: Video Not Working on Lenovo Devices.