Skip to Main Content

Accessing Nielsen IMS Clear Decisions

Step 1: Open the Virtual Desktop web client

  • Open the web client
  • On the resulting Microsoft login page, enter your Conestoga Network ID and password.

After logging in, you will see the Nielsen AVD remote desktop icon under the heading Conestoga College Student Desktops and Apps.

Nielsen AVD icon on web client desktop

Step 2: Register for a Nielsen IMS Clear Decisions Account

Once you have opened the remote desktop, click the Nielsen AVD icon to open the software and register for an account with Nielsen IMS Clear Decisions.

Note: record the password you create! There is no "forgot password?" feature. and creating a new account is not possible. If you forgot your password, you'll have to contact Nielsen support to have it reset.

Note: this video demonstrates the registration process using the Remote Desktop App rather than the Web Client. Some steps are slightly different.