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Appointment Guidelines

Consultation Limits

  • Consultation timeslots are 40 minutes in length. Appointments may go overtime, subject to the consultant's availability.
  • Appointments must be made at least (2) days in advance of the appointment date.
  • You can access up to one (1) appointment per week.

Missed Consultations

  • All appointments can be cancelled with up to 24 hours notice; last-minute cancellations are considered a missed appointment.
  • If you are late to your appointment (longer than 10 minutes after the appointment start time), the appointment will be marked as missed.
  • If you miss 3 appointments, your account will be blocked from making additional appointments for a period of one week.